Read time 2.5 minutes. Implementation time: about 10-12 minutes. Probable time ROI when done consistently & well = about 4 hrs per month.

1. Challenge the situation: Could be as simple as asking a question, “Can you explain to me what happened?” Or you may have to get more detailed about the situation. The goal is to get the employee to think through the issue and start thinking about solutions.

2. Look for Choices: Once the employee is ready to make a decision, outline choices. Most situations are not completely black or white. You want to engage the employee. Get them to think through the situation. Don’t make the choices to be too obvious.

3. Consequences: Each decision the employee makes produces consequences. It is useful for you to explore with him or her the possible consequences of the choices. You may have to pull rank to eliminate some consequences. Explore more deeply to uncover hidden consequences.

4. Check-In: Once you’ve mutually agreed to the course of action, you set a time to check-in to see how its going. You want to make sure the employee is on track, or, if necessary make revisions based on new information.

Try it out. Lemme know how it works for you.

From Dr. Jim Sellner, PhD., DipC. — helping Zoomers & Super Zoomers find more joy, health and a sense of abundance.