Recently, George announced his retirement after 30 years running the customer experience unit..

His has had an important voice. A man courageous enough to challenge “in-the-box-thinking.”

He has been a valuable, respected mentor to many.

Here are the top 7 things people say they learned from him.

1. Have the courage to care enough to speak up.

• Develop your relationships with clients because you care what happens to them.

2. Build a core set of expertise because it intrigues you.

3. Mentor someone because you’ll learn something.

• Many “old sods” check their passion at the door.
• Don’t do it! it might kill you. Worse yet, you’ll become boring, even to yourself!

4. Engage with passion. Cruising grinds down into being obsolete.

• Pretend you’re always in the midst of a dynamic career.
• Have a personal plan and work it.

5. Pass on highly repetitive work to “newbies” so they learn the basic principles.

• It’s the antidote to “psychosclerosis” — hardening of the mind.

6. Be your values. Stand for what matters.

7. Periodically challenge and confront people with respect and grace to find out who’s still awake.

From Dr. Jim Sellner, PhD.,DipC. — working with Zoomers & Super Zoomers business leaders so they can experience more possibilities for experiencing more joy, health and a sense of abundance. Dr. Jim is author of Leadership for Einstein’s: Bringing Out the Genius in People While Becoming Great Yourself.

He co-leads Brains’ Trusts Peer Groups for CEO’s and executives in Vancouver, BC.

Dr Jim is author of “The Phallic Imperative: Why Men Are Hard to Get Along With!?”