Manager Warning #2.3

August 14th, 2010

The more you give in to

unreasonable demands

of your employer,

your employees,

your customers,

your suppliers.

The more unreasonable will be their demands going forward.

This principle applies to all relationships.

Eyes wide open. Risk nothing. Get nothing.
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From Dr. Jim Sellner, PhD., DipC. – The guy who works with you — one conversation at a  time — to create workplaces where people love to do their best and customers love to do business with you.


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Written by Dr. Jim Sellner, August 14th, 2010     No Comments »
Filed under: Team Management

GroupThink, Emotional Intelligence & Leadership

August 3rd, 2010

Groupthink: a term coined in 1952.

It’s about a person being  too afraid to express his or her opinions for fear of being ostracized by a group or general consensus. We now refer to it as being “politically correct.”

Groupthink is nothing new.

The Salem witch trials and the assassination of Christ as well as character assassinations in the McCarthy era come to mind.

Today it’s going on in blog Web sites.

It’s easy to see in business. Lots of organizations lose the next big idea to competitors because people were afraid to take a chance, then watch as another company took the risks and reaped the rewards.

Apple, Ideo and Zappos are examples of companies which have avoided the pitfalls of “Groupthink.”

Fear of discomfort and an instinctive but ill-fated urge to preserve the status quo are increasingly embattled topics since the election of President Obama. The collapse of many of our financial institutions during the recession and a myriad of other recent social and political turbulences.

Because we are frail, frightened humans, “groupthink” prevails. It’s comfortable, and like so many things in life, very little about any issue is cut and dried, all bad or all good.

The antidote to “groupthink” is also a very human trait — acting with courage and conviction in the face of criticism and character assassination.

The pay-off is self-respect, internal fortitude and ultimately, a sense of peace on one’s deathbed.

Our models for anti-group think? Mother Teresa. Nelson Mandela. Peter Drucker. There are many more.

Eyes wide open. Risk nothing. Get nothing.
Get your F.ree Instant Access to your copy of “A Taste of Genius: 6-Steps to Creating A Business Where Good Talent Likes to do Great Work.
Visit http://www.subject2change.ca
From Dr. Jim Sellner, PhD., DipC. – The guy who works with you — one conversation at a  time — to create workplaces where people love to do their best and customers love to do business with you.

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Written by Dr. Jim Sellner, August 3rd, 2010     No Comments »
Filed under: Team Management

Being Wrong

July 23rd, 2010

BEING WRONG: Adventures in the Margin of Error — By Kathryn Schulz

Schulz contends that errors, bad judgments, being wrong about being right are like cockroaches.

We stomp them out the moment we see them, then dispose of the corpse as fast as we can.

We do not pause to contemplate that if we admit to being wrong we might enjoy more instances of being right.

Eyes wide open. Risk nothing. Get nothing.
Get your F.ree Instant Access to your copy of “A Taste of Genius: 6-Steps to Creating A Business Where Good Talent Likes to do Great Work.
Visit http://www.subject2change.ca
From Dr. Jim Sellner, PhD., DipC. – The guy who works with you — one conversation at a  time — to create workplaces where people love to do their best and customers love to do business with you.

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Written by Dr. Jim Sellner, July 23rd, 2010     No Comments »
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This Will Hurt You More Than Me

July 22nd, 2010

Leadership/Ownership/Manager Dilemma

Employees don’t have skin in the game of the business so there is little incentive to change – that includes the c-suite and even CEO’s.

We try to overcome this with incentives, bonuses, etc. with variable success.

There are two ways that people will make changes for the better — and that includes all of us.

1. To avoid feeling the painful consequences of my behaviours.

2. To experience some anticipated future pleasure that overwhelms
my present resistance to move out of my comfort zone.

P.S. One definition of culture is:

“Observable behaviours that you can get away with.”

Eyes wide open. Risk nothing. Get nothing.
Get your F.ree Instant Access to your copy of “A Taste of Genius: 6-Steps to Creating A Business Where Good Talent Likes to do Great Work.
Visit http://www.subject2change.ca
From Dr. Jim Sellner, PhD., DipC. – The guy who works with you — one conversation at a  time — to create workplaces where people love to do their best and customers love to do business with you.

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Written by Dr. Jim Sellner, July 22nd, 2010     No Comments »
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Skimpy Bikinis & The Power of Context

July 21st, 2010

Its summer.

I am a heterosex.ual guy who is 67 years old — to set my context.

I walk along the beach. It is hot and sultry.

A thought occurs to me. Read the rest of this entry »

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Written by Dr. Jim Sellner, July 21st, 2010     2 Comments »
Filed under: Team Management

The Paradox of Commitment in the Age of Disappointment

July 20th, 2010

A commitment is generated by anticipation of future security and the delight of not having to chase (a person, a customer).

Commitment is a function of the gap between what I promise and what I am able and/or willing to deliver over time.

Every commitment made involves a risk on the part of both parties. Read the rest of this entry »

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Written by Dr. Jim Sellner, July 20th, 2010     No Comments »
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The Weak Ego’s Hunt For The Magic Pill

July 19th, 2010

I think most people don’t really want to change for the better.

We just want less pain and suffering, preferably with a quick “magic pill” that takes away the annoying symptoms so we can get back to “normal” again.

The culprit is my ego — more specifically my weak ego.

A person with strong ego accepts, learns and humbly moves through life, assuming that there is no “magic pill.” Just what is, is — deal with it.

A person with a weak ego suffers from entitlement i.e. “The world owes me a living.” and so lives in disappointment, anxiety and pain.

Eyes wide open. Risk nothing. Get nothing.
Get your F.ree Instant Access to your copy of “A Taste of Genius: 6-Steps to Creating A Business Where Good Talent Likes to do Great Work.
Visit http://www.subject2change.ca
From Dr. Jim Sellner, PhD., DipC. – The guy who works with you — one conversation at a  time — to create workplaces where people love to do their best and customers love to do business with you.

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Written by Dr. Jim Sellner, July 19th, 2010     No Comments »
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Conversation Killer

July 18th, 2010

In my family, and in many executive meetings I’ve heard the phrase . . .

“I don’t care what you say . . . “

Conversation Over.

Eyes wide open. Risk nothing. Get nothing.
Get your F.ree Instant Access to your copy of “A Taste of Genius: 6-Steps to Creating A Business Where Good Talent Likes to do Great Work.
Visit http://www.subject2change.ca
From Dr. Jim Sellner, PhD., DipC. – The guy who works with you — one conversation at a  time — to create workplaces where people love to do their best and customers love to do business with you.

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Written by Dr. Jim Sellner, July 18th, 2010     No Comments »
Filed under: Team Management

Apple iPhone4 Death Grip Fuss

July 16th, 2010

Talk about a wonderful marketing event.

There has been more written about this Apple iPhone4 Death Grip than the latest unemployment stats.

So here’s the deal. Read the rest of this entry »

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Written by Dr. Jim Sellner, July 16th, 2010     No Comments »
Filed under: Team Management

Forget the 360 Go For the Throat

July 15th, 2010

If you are REALLY serious about becoming more personally and professionally effective, do this. And it will not cost you big bucks.

But, you must be willing to experience your courage and put all your defenses away. Read the rest of this entry »

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Written by Dr. Jim Sellner, July 15th, 2010     No Comments »
Filed under: Team Management

 

 

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